| Individual | Small Business | Enterprise | |
|---|---|---|---|
| 1 Operator | 3 Operators | 10 Operators | |
| Monthly Total | $6.99/mo | $14.99/moOnly $4.99 / operator | $34.99/moOnly $3.49 / operator |
| Annual Total | $83.99 | $179.99 | $419.99 |
| Monthly Total | $4.99/mo | $9.99/moOnly $3.33 / operator | $24.99/moOnly $2.49 / operator |
| Annual Total | $59.99 | $119.99 | $299.99 |
| Start Trial No credit card required. |
Start Trial No credit card required. |
Start Trial No credit card required. |
|
| Start Trial No credit card required. |
Start Trial No credit card required. |
Start Trial No credit card required. |
|
| Chat | |||
| Live Chat | ✓ | ✓ | ✓ |
| Canned Responses | ✓ | ✓ | ✓ |
| Visitor Details | ✓ | ✓ | ✓ |
| On Demand online / Offline agent | ✓ | ✓ | ✓ |
| Optional (Mobile Chat) | ✓ | ✓ | ✓ |
| Multi-language chat | ✓ | ✓ | ✓ |
| Agent Ratings | ✓ | ✓ | |
| Transfer Chats | ✓ | ✓ | |
| Manage multiple agents in multiple departments | ✓ | ✓ | |
| Monitoring | |||
| Statistics | ✓ | ✓ | ✓ |
| Chat History | ✓ | ✓ | ✓ |
| Group statistics | ✓ | ✓ | |
| Summary | ✓ | ✓ | |
| Engagement | |||
| Auto greeting | ✓ | ✓ | ✓ |
| Personal greeting | ✓ | ✓ | ✓ |
| Security | |||
| 256 SSL | ✓ | ✓ | ✓ |
| Block IP address | ✓ | ✓ | |
| Customization | |||
| Chat window | ✓ | ✓ | |
| Change font / color | ✓ | ✓ | |
| Brand customization | ✓ | ||
| Management | |||
| Supervisor role | ✓ | ✓ | |
| Departments | ✓ | ✓ | |
| Ticketing System | |||
| Off-line email ticket management | ✓ | ✓ | |
| Email transcripts | ✓ | ✓ | |
| Addons | |||
| SMS (Message via mobile device) | $3 extra per month | $6 extra per month | $12 extra per month |
| Start Trial No credit card required. |
Start Trial No credit card required. |
Start Trial No credit card required. |
|
| Start Trial No credit card required. |
Start Trial No credit card required. |
Start Trial No credit card required. |