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Quick WordPress Install. If your website is built on WordPress, our new plugin can do all the work for you! You can find it by visiting your WordPress dashboard, clicking on “Plugins”, then “Add New”. Search for “Livehours.co”. Install and activate the plugin. You’ll now have a new Dashboard item in your left sidebar called “LiveHours.co” – click on this to complete your setup. The code for the plugin can be downloaded independently at https://github.com/dallasread/LiveHoursWP.
Customized Install. Place the embed code on any page that your live chat should appear. We recommend placing it right before the </body> tag. It’s fully asynchronous – meaning it won’t slow down your site’s loading speed. You’ll, of course, need to replace the XXXXXXX’s with your proper widget’s token. Hint: Include the embed code in a file that’s already included on every page (eg. header.php, footer.php). Here is a sample of our embed code:
We are in the process of adding 3rd party integration. For now, we support WebHooks. Webhooks are used to integrate with custom services. For example, we POST to a PHP script (or Newsletter Management System) on your own server when someone enters their email address. Some events we support are (the arguments passed are in brackets):
You can customize your WebHooks on the Settings page in the dashboard.
Yes! You can do this by visiting the Settings page. Check “Hide Banner On Load” (found in “The Banner” section) and “Save Settings”.
Yes! HTML Elements with a class of “_livehours_open”, “_livehours_close”, “_livehours_toggle” will hide, show, or toggle the chat box appropriately when clicked. All events return false.
<a class="_livehours_open">Open Chat</a> <img class="_livehours_close" src="close.jpg" /> <h1 class="_livehours_toggle">Toggle Chat Visibility</h1>
In PHP, this may look like:
You can insert this dynamically via your server. In PHP’s case:
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